We build custom AI agents that operate autonomously inside your business — handling tasks, making decisions, and integrating with your systems around the clock.
What Is AaaS
Agent as a Service means we design, build, and operate custom AI agents for your business — autonomous systems that don't just respond to prompts, but pursue goals, use tools, and take actions across your real infrastructure.
An agent can browse the web, read documents, call APIs, write and execute code, fill out forms, send messages, query databases, and hand off to humans when judgment is required. It works in a loop — perceiving its environment, deciding what to do next, acting, and checking results — until the task is done.
You don't manage the model, the infrastructure, or the prompts. You define the outcome. We deliver it as a running service.
Agent vs Automation
Traditional automation follows a script. Agents handle the messy reality of business — exceptions, unstructured data, and decisions.
| Capability | RPA / Rule-Based | Chainweb AI Agent |
|---|---|---|
| Handles unstructured data | No | Yes — documents, emails, free text |
| Makes decisions | Only if pre-programmed | Reasons through novel situations |
| Adapts to change | Breaks on UI/API changes | Self-corrects and retries |
| Multi-step planning | Single-path execution | Plans and re-plans dynamically |
| Cross-system orchestration | Limited by connectors | Native API + browser + code |
| Human handoff | No | Escalates intelligently |
Agent Types
From single-purpose task agents to multi-agent systems with dozens of specialised roles.
Read, extract, classify, and act on invoices, contracts, compliance documents, and reports — without templates or rigid schemas.
Continuously monitor markets, competitors, regulatory changes, or any web source — summarise, flag, and route what matters.
Handle support, onboarding, qualification, and triage across chat, email, and voice — escalating to humans with full context attached.
Own entire workflows end-to-end — reconciliation, reporting, data entry, system sync — with error detection and audit trails built in.
Transaction monitoring, regulatory filing preparation, risk scoring, and audit-ready documentation for banking and payment platforms.
Orchestrated networks of specialised agents working in parallel — one researches, another drafts, another reviews, another executes.
Our Process
A structured five-step process that gets your agent live without guesswork.
We map the task, define success, identify required tools, and set the scope before writing a single line.
Agent design: model selection, tool stack, memory strategy, escalation rules, and security model.
We build the agent, run red-teaming and adversarial testing, and validate on real-world cases.
Connect the agent to your systems — CRM, ERP, databases, APIs — and deploy in your environment.
Live monitoring, error alerting, regular evals, and continuous improvement as your needs change.
Industry Applications
Proven across fintech, banking, B2B SaaS, and enterprise operations.
An agent monitors incoming transactions, screens against AML rules, pulls counterparty data from third-party APIs, and generates a risk report — escalating flagged cases to compliance officers with full context.
Agent reads inbound leads, researches each company, scores fit, drafts personalised outreach, logs everything in the CRM, and books meetings — without a human touching the queue.
Receives invoices by email, extracts line items, cross-references with purchase orders, flags discrepancies, and routes to the right approver — reconciling into the ERP on confirmation.
Agent monitors competitor sites, news, job postings, and regulatory sources on a schedule — summarises changes and pushes structured briefings to Slack or email every morning.
Guides new clients through document submission, performs initial KYC checks, communicates status updates, and triggers internal workflows — reducing onboarding time from days to hours.
Triages support tickets, resolves common issues autonomously by executing scripts or API calls, escalates with full diagnostic context, and tracks resolution status in real time.
Technology
We select the right model and infrastructure for each agent — prioritising reliability, cost-efficiency, and compliance.
Client Results
"The compliance agent Chainweb built handles what used to take our team two full days per week. It runs overnight, produces clean reports, and only escalates the cases that genuinely need human review."Head of Compliance European Fintech Platform
"We were skeptical at first — we'd tried chatbots before and they always broke on edge cases. Chainweb's agent actually reasons through exceptions. It's the first AI tool that actually replaced headcount rather than just assisting it."COO B2B SaaS Company, Italy
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