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Agent as a Service

AI Agents That
Think, Act,
& Get Things Done.

We build custom AI agents that operate autonomously inside your business — handling tasks, making decisions, and integrating with your systems around the clock.

#1 AI Agents in Italy
500+ Projects Delivered
30+ Engineers
24/7 Agent Uptime

What Is AaaS

Not a Chatbot.
An Agent.

Agent as a Service means we design, build, and operate custom AI agents for your business — autonomous systems that don't just respond to prompts, but pursue goals, use tools, and take actions across your real infrastructure.

An agent can browse the web, read documents, call APIs, write and execute code, fill out forms, send messages, query databases, and hand off to humans when judgment is required. It works in a loop — perceiving its environment, deciding what to do next, acting, and checking results — until the task is done.

You don't manage the model, the infrastructure, or the prompts. You define the outcome. We deliver it as a running service.

Anatomy of an Agent
🧠
Reasoning Engine LLM core that plans multi-step actions, handles ambiguity, and adapts to new information in real time.
🔧
Tool Layer APIs, databases, browsers, code execution, file systems — whatever your business runs on, the agent can touch it.
💾
Memory & Context Short-term working memory and long-term storage let agents track state across sessions and learn from history.
🔁
Feedback Loop Every action is evaluated. The agent verifies results, retries on failure, and escalates when human oversight is needed.

Agent vs Automation

Why Agents Go
Further Than RPA

Traditional automation follows a script. Agents handle the messy reality of business — exceptions, unstructured data, and decisions.

Capability RPA / Rule-Based Chainweb AI Agent
Handles unstructured data No Yes — documents, emails, free text
Makes decisions Only if pre-programmed Reasons through novel situations
Adapts to change Breaks on UI/API changes Self-corrects and retries
Multi-step planning Single-path execution Plans and re-plans dynamically
Cross-system orchestration Limited by connectors Native API + browser + code
Human handoff No Escalates intelligently

Agent Types

The Agents We
Build

From single-purpose task agents to multi-agent systems with dozens of specialised roles.

01
📄

Document Processing Agents

Read, extract, classify, and act on invoices, contracts, compliance documents, and reports — without templates or rigid schemas.

KYC/AML Invoice Review Contract Analysis
02
🔍

Research & Intelligence Agents

Continuously monitor markets, competitors, regulatory changes, or any web source — summarise, flag, and route what matters.

Market Intel Lead Research Regulatory Watch
03
💬

Customer-Facing Agents

Handle support, onboarding, qualification, and triage across chat, email, and voice — escalating to humans with full context attached.

B2B Support Lead Qualification Onboarding
04
⚙️

Operations & Back-Office Agents

Own entire workflows end-to-end — reconciliation, reporting, data entry, system sync — with error detection and audit trails built in.

Reconciliation Reporting Data Pipelines
05
💰

Fintech & Compliance Agents

Transaction monitoring, regulatory filing preparation, risk scoring, and audit-ready documentation for banking and payment platforms.

AML Screening Risk Scoring Audit Prep
06
🕸️

Multi-Agent Systems

Orchestrated networks of specialised agents working in parallel — one researches, another drafts, another reviews, another executes.

Sales Automation Complex Pipelines AI Workforce

Our Process

From Brief to
Running Agent

A structured five-step process that gets your agent live without guesswork.

01

Discovery

We map the task, define success, identify required tools, and set the scope before writing a single line.

02

Architecture

Agent design: model selection, tool stack, memory strategy, escalation rules, and security model.

03

Build & Test

We build the agent, run red-teaming and adversarial testing, and validate on real-world cases.

04

Integration

Connect the agent to your systems — CRM, ERP, databases, APIs — and deploy in your environment.

05

Monitor & Evolve

Live monitoring, error alerting, regular evals, and continuous improvement as your needs change.

Industry Applications

Where Our Agents
Deliver ROI

Proven across fintech, banking, B2B SaaS, and enterprise operations.

🏦

Banking & Payments

An agent monitors incoming transactions, screens against AML rules, pulls counterparty data from third-party APIs, and generates a risk report — escalating flagged cases to compliance officers with full context.

📬

B2B Sales Operations

Agent reads inbound leads, researches each company, scores fit, drafts personalised outreach, logs everything in the CRM, and books meetings — without a human touching the queue.

🧾

Finance & Accounting

Receives invoices by email, extracts line items, cross-references with purchase orders, flags discrepancies, and routes to the right approver — reconciling into the ERP on confirmation.

🔎

Competitive & Market Intelligence

Agent monitors competitor sites, news, job postings, and regulatory sources on a schedule — summarises changes and pushes structured briefings to Slack or email every morning.

🧑‍💼

Client Onboarding

Guides new clients through document submission, performs initial KYC checks, communicates status updates, and triggers internal workflows — reducing onboarding time from days to hours.

🛠️

Internal IT & Support Operations

Triages support tickets, resolves common issues autonomously by executing scripts or API calls, escalates with full diagnostic context, and tracks resolution status in real time.

Technology

Built on the
Best Stack

We select the right model and infrastructure for each agent — prioritising reliability, cost-efficiency, and compliance.

Claude (Anthropic) GPT-4o LangChain / LangGraph AutoGen CrewAI Retrieval-Augmented Generation Vector Databases Function Calling / Tool Use Browser Automation Python / FastAPI AWS Lambda / ECS PostgreSQL / Redis Whisper ASR OCR / Document AI REST & GraphQL APIs Webhook Orchestration Make / n8n

Client Results

Deployed in
Production

"The compliance agent Chainweb built handles what used to take our team two full days per week. It runs overnight, produces clean reports, and only escalates the cases that genuinely need human review."
Head of Compliance European Fintech Platform
"We were skeptical at first — we'd tried chatbots before and they always broke on edge cases. Chainweb's agent actually reasons through exceptions. It's the first AI tool that actually replaced headcount rather than just assisting it."
COO B2B SaaS Company, Italy
#1 AI Agents — Italy #1 API Developers — Italy Top 5 AI Dev — Sortlist Trusted Partner — Sortlist

What Would Your
Agent Handle?

Chiara Mastino
Commercial director
European business hours
OR
Service
Let's talk
Interface design
Security
Management
Development
Budget in EUR
Let's talk
10K–50K
more than 50K
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Request sent!

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What Would Your
Agent Handle?

European business hours
Chiara Mastino
Chiara Mastino
Commercial director
Schedule a call Calendly
OR
Service
Let's talk
Interface design
Security
Management
Development
Budget in EUR
Let's talk
10K–50K
more than 50K
By clicking the button you agree to our Privacy Policy
Something went wrong. Please try again.

Request sent!

We'll get back to you within 1 business day.