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Legal

Privacy Policy

Last updated: 7 October 2026

This policy explains what personal data CHAINWEB collects through chainweb.solutions, why, and what rights you have. It applies to visitors of the website and to people who contact us about a project.

1. Who is responsible for your data

The data controller is CHAINWEB CORPORATION SRLS, VAT IT13486060018, Via Frassineto 42, 10139 Torino (TO), Italy ("CHAINWEB", "we").

For any question about your data or to exercise your rights, write to info@chainweb.solutions. We have not appointed a Data Protection Officer because the law does not require one for our activity.

2. What data we collect

Data you give us. When you fill in the contact form we receive your name, email address, the service you are interested in, your budget range, the project description, whether you need an NDA and whether you want to receive our newsletter. When you book a call through Calendly we receive your name, email, the chosen time and anything you write in the booking notes. When you email us or write on WhatsApp we receive your message and contact details.

Data collected automatically. When you visit the website we receive technical data such as IP address, browser and device type, pages visited, referring page and time of visit. Some of this is collected through cookies, only after your consent where consent is required. See the Cookie Policy.

We do not ask for special categories of data (health, religion, etc.). Please do not include them in your message.

3. Why we use your data and on what legal basis

PurposeDataLegal basis (GDPR)
Reply to your request, prepare an estimate, organise a callform, Calendly and email datasteps at your request before a contract, Art. 6(1)(b)
Carry out a contract and invoicecontact and billing datacontract, Art. 6(1)(b); legal obligation, Art. 6(1)(c)
Send our newsletter, if you ticked the boxname, emailconsent, Art. 6(1)(a)
Keep the website secure and workingtechnical data, essential cookieslegitimate interest, Art. 6(1)(f)
Measure website trafficanalytics cookiesconsent, Art. 6(1)(a)
Understand which companies visit the sitemarketing cookiesconsent, Art. 6(1)(a)
Defend our rights in a disputedata relevant to the disputelegitimate interest, Art. 6(1)(f)

Newsletter. If you tick the newsletter box in the contact form, we also send you occasional emails about our services, projects and articles. You can unsubscribe at any time with the link in every email or by writing to info@chainweb.solutions. We keep your email for this purpose until you unsubscribe.

We do not sell your data and we do not use it for automated decision-making or profiling with legal effects.

4. Who receives your data

We share data only with service providers that process it on our behalf under a data processing agreement:

  • Tilda Publishing (website hosting and statistics)
  • DDoS-Guard (website protection)
  • Formspree (contact form delivery)
  • Calendly (call booking)
  • Google (Google Analytics, Google Fonts, Gmail)
  • Zoho (email)
  • Sortlist (Radar visitor analytics, only with your consent)

We may also disclose data to accountants, lawyers and public authorities when the law requires it.

5. Transfers outside the EU

Some providers (for example Google, Calendly, Formspree) may process data in the United States or other countries outside the European Economic Area. In these cases the transfer is based on the EU-US Data Privacy Framework where the provider is certified, or on the European Commission's Standard Contractual Clauses.

6. How long we keep your data

  • Requests that do not lead to a contract: 24 months from the last contact.
  • Client and contract data: 10 years after the end of the contract, as required by Italian tax law.
  • Newsletter: until you unsubscribe.
  • Analytics data: 14 months.
  • Cookies: see the duration of each cookie in the Cookie Policy.

7. Your rights

You can ask us to access, correct or delete your data, to restrict or object to its processing, and to receive it in a portable format. Where processing is based on consent you can withdraw it at any time, for example through "Cookie settings" or the unsubscribe link in our emails. Withdrawal does not affect processing done before it.

We reply within one month. If you think we have not handled your data correctly you can complain to the Italian supervisory authority, Garante per la protezione dei dati personali, or to the authority of the EU country where you live.

8. Security

We use encrypted connections (HTTPS), access control and reputable providers to protect your data. No system is completely secure, but we notify the authority and affected people of serious breaches as the law requires.

9. Changes

We may update this policy when our services or the law change. The date at the top shows the latest version.