Other cookies are configurable.
AI Assistant · website, WhatsApp, phone
An AI assistant that answers for your clinic
A chat on your website that knows your prices, services and opening hours, replies in your customers' language at any time of day, and sends you the ones who are ready to book. We set it all up in 5 days.
+ VAT
The assistant at work
What happens at 22:14
A dental clinic, closed for the night. A visitor has a question. Without an assistant, she would ask a competitor. Here is what happens instead.
- 1A visitor asks a question at 22:14
- 2The assistant answers from your price list
- 3It takes the visitor's name and email
- 4The lead lands in your inbox, with the full chat
Businesses that reply to an online enquiry within an hour are nearly 7 times as likely to have a real conversation with the customer.
Harvard Business Review ↗︎Answers come only from your documents.
New client, booked.
Recognised on Clutch
Independent rankings based on verified client reviews.
- #1 API Developers in Italy
- #2 AI Development Company in Italy
- Top 15 AI Agent Development globally
Rated 5.0 by clients
Quality, schedule, cost and willingness to refer, all at 5 out of 5.
- Clutch 5.0
- Sortlist 5.0
Your data stays yours
GDPR is handled in-house: our Data Protection Officer is part of the team.
- GDPR-ready set-up
- Data processing agreement on request
Why it pays for itself
Speed sells. Your assistant is never slow.
more likely to turn an enquiry into a real conversation when you reply within an hour, compared with replying just an hour later.
more likely than businesses that take 24 hours or longer to reply.
of companies in the study never replied to an online enquiry at all.
The simple maths: if one extra client a month is worth more than €49 to you, the assistant pays for itself.
Read the study: "The Short Life of Online Sales Leads", HBR ↗︎Pricing
Which plan is right for you?
A few questions, 30 seconds.
Pick the channel, then the size
Free setup on every plan. Pay monthly, every 3 months or once a year.
Enterprise
Higher volumes, custom integrations with your systems or a dedicated installation: we build the plan around you.
Need an assistant for your team that answers from internal documents? That is a separate product: Knowledge Assistant.
Frequently asked questions
Is there a setup fee?
No, setup is free on every plan: we load your materials (website, price list, FAQ, documents), connect your channels and calendar, decide when the assistant hands over to a person and test everything with you before going live.
What counts as a conversation?
A conversation is one chat with one customer, however many messages it has. If the customer comes back on another day, a new conversation starts. Phone calls are counted in minutes.
What if we go over the limit?
The assistant keeps answering: your customers are never left without a reply. You get an alert at 80% of the limit. After that you can add a pack (+500 conversations for €35, +100 minutes for €59) or move up a plan. If you go over the limit two months in a row, we suggest the plan that costs you less.
Can I change plan later?
Yes. You can move up a plan at any time and pay only the difference for the current month. Moving down takes effect from the next billing period.
Can I keep my number?
Yes. You forward calls from your current number to the assistant: customers keep calling the number they know.
Can we use a toll-free number?
Yes, as an option. With a toll-free number the business pays for every incoming minute, and it costs many times more than a normal number, so we quote it separately.
Will customers know they are talking to an AI?
Yes. The assistant says so at the start of every call, as the EU AI Act requires. Saying it upfront works better: callers adjust, and anyone who prefers a person can ask for one.
What happens when the AI doesn’t know the answer?
It is instructed to answer only from your materials. If the answer isn’t there, it says so, takes the customer’s details and passes the request to your team. Urgent calls go straight to a person.
Does it connect to our CRM?
Yes, on the Max plan: every request goes straight into your CRM. Base and Plus send requests by email and book appointments in your calendar. Custom integrations with other internal systems are part of Enterprise.
Which languages does it speak?
More than 50, including English and Italian. It answers in the customer’s language.
Do I need technical skills?
No. We install the assistant on your website ourselves. On most platforms it is one small piece of code.
What if I need to update the information?
Send us the news, for example new prices, opening hours or a new service, and we update the assistant. Small updates are included in your plan. Bigger changes, like many new documents or a new language, are quoted before we start.
Will my assistant become outdated?
No. AI changes every month, and keeping up is part of your plan: when a better model or feature is ready, we test it and update your assistant, so it keeps getting better.
After you buy
Live in 5 days
You spend about 20 minutes. We do the rest.
You choose your plan
You pay online and we get in touch to get started.
You send your materials
Your website link, price list, FAQ or PDFs, and the numbers to connect for WhatsApp or phone.
We set it up
We train the assistant on your business and connect your channels and calendar.
You test and approve it
You try it from a private link with a few real questions and tell us what to change.
It goes live
We switch it on on your website, WhatsApp or phone line.
Works on WordPress, Shopify, Wix, Tilda, Webflow and custom sites. No technical skills needed.
Every month
It gets better every month
The monthly plan is not just hosting. AI moves fast, and your assistant moves with it: every month we look at what your customers asked and keep it up to date.
- ReviewWe read the conversations and spot questions it couldn't answer well.
- UpdateWe add what's missing: new prices, hours, services, answers. When a better AI model comes out, we test it and move your assistant to it.
- TestWe check the new answers before they go live.
- PublishYour site gets the improved assistant. Changed something? Just send it to us.
New AI models and features come out almost every month. We follow them for you, so the assistant you buy today keeps getting smarter instead of standing still.
Clients
What our clients say
5.0 on Clutch (20 reviews) · 5.0 on Sortlist (43 reviews)
"Chainweb Group has automated our processes, which means less time in the office, more answered emails, more answered calls, and less time searching for information across numerous documents to get back to the clients with answers of around 80%."
A chat assistant that answers only from the company's documents, with sources, connected to their email and phone.
Read the full review on Clutch ↗︎"…truly transformed how we operate saving significant time, minimizing errors, and allowing us to focus more on serving our customers."
"They are really professionals, responsive, and the results are excellent we save hours every day now, less errors, more efficiency."
"Our operations now run smooth like never before – big saving of time and less errors."
Our clients
Works with your website
Any website. No technical work for you.
We add the assistant with one small piece of code. Your site stays exactly as it is.
- Installed on your site by us
- In your colours and with your logo
- Leads go straight to your inbox
AI assistantsQuestions?
Ask before you buy
Write your question and a person from our team will reply by email within 1 business day.
Prefer to talk? Book a free call or write to info@chainweb.solutions
Stop losing customers after hours
Your assistant can be answering by the end of next week.