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Case study · Automation
Cava & Mare: automated quotes, deliveries and payments for marble import-export
Every order went through paper notes, emails, phone calls and manual checks. We connected requests, quotes, deliveries and payments in one automated flow.
- Client
- Cava & Mare
- Industry
- Marble and natural stone
- Service
- Workflow automation + AI
- Result
- Less time, fewer errors
The client
Who Cava & Mare are
Cava & Mare imports and exports marble and natural stone: slabs, blocks and finished pieces for construction companies, architecture studios and resellers.
The challenge
Every order went through four pairs of hands
Requests came in on paper notes, by email and by phone. Every quote was written by hand, deposits were checked one by one on the bank account, and the bookkeeper copied everything into a spreadsheet.
In the end, the balance had to be chased with phone calls and emails.
Before and after
The same steps, without the manual work
Before
- ✕Requests on paper notes, emails and phone calls
- ✕Every quote written by hand
- ✕Deposits checked one by one on the bank account
- ✕Everything copied into a spreadsheet
- ✕Balance chased with phone calls and emails
After
- ✓All requests in one place
- ✓Quote drafted by AI and approved by a person
- ✓Delivery confirmed by the driver with one tap
- ✓Balance payment link sent automatically
- ✓The status of every order always visible
The solution
From the quarry to the final payment, in one flow
We brought all requests into one place and connected quote, delivery and payment: AI drafts the quote, a person approves it, the driver confirms the delivery and the customer automatically receives the link to pay the balance.
Paper note, email or phone call: everything ends up in the same place.
From the request and the price list. A person checks and approves it.
The driver confirms with one tap, the balance comes in without reminders.
By email, phone or form, all in one place.
From the request and the price list. A person checks and approves it.
The customer receives the quote and pays the deposit.
The driver taps “delivered” on the phone.
The balance payment link goes out on its own.
The order closes without reminders.
What it looks like
All orders on one screen
Every order shows where it stands, from quote to final payment.
Illustrative example: names and orders are not real data.
Results
Less time on paperwork, more time to sell
Do you have a process like this?
Start with a single flow: we map it, connect your tools and hand it over working.
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